Tomorrow Our Technician Will Go To Japan To Provide Technical Support

As mentioned in a previous article, we have a Japanese agent. The specific company name cannot be disclosed. They order most of our products and are a very important customer of ours. They bought our 30W CO2 flight laser marking machine. , EM-Smart laser marking machine, EM-Smart mopa laser marking machine, 20W split laser marking machine, 100W suitcase laser cleaning machine, 200W suitcase cleaning machine, 1500W handheld laser welding machine, 2000W handheld laser welding machine, 1500 watt continuous laser cleaning machine, 2000 watt continuous laser cleaning machine, robot laser cleaning machine, robot laser welding machine, 1500 watt laser cutting machine, etc. This company is a distributor and the products are sold to end customers. His customers have no experience in using laser machines. We were required to provide training, and last year, our technicians arrived in Japan and provided a seven-day training. But at the beginning of this year, they placed another million-dollar order. Many of the products included were unfamiliar to them, so we will continue to send technicians to Japan to provide them with training. Last month, this Japanese company sent technicians to our factory to visit and study. Our engineers provided all-round guidance, including our company's development history, achievements, company size, and the use of machines, etc. We have also learn more from each other, and their company’s product promotion is very good. The after-sales service is also very great and responsive to all requests.

I hope that more people will be familiar with lasers. With the improvement of laser technology, laser products are no longer industrial equipment. Many small family workshops can also use laser products and master how to use them