On Quality
"We promise to supply products of the highest possible quality... Period. Our technicians will test your new equipment rigorously to ensure that all components meet or exceed our exacting standards. If we identify a defective component during testing, we will immediately replace it with a new one, and begin testing from scratch. In the unlikely event of a component failure, we will replace it without delay, as per our warranty. Ultimately, we want you to be satisfied with your equipment, and come back to us again for all your future requirements."